
Frazier Mountain Internet Service is excited to announce that we now offer wireless service to our customers in Pine Mountain Club, Cuddy Valley, Pinon Pines, Lockwood Valley, some parts of Lake of the Woods and some parts of Lebec. In most other areas on the hill, we offer our DSL Service which is very comparable to High Speed Wireless service.
Here is some important information you'll want to know about High Speed Wireless service and how it can benefit you.
What is High Speed Wireless Service ?
Can I talk on the phone at the same time that I'm online?
How fast is High Speed Wireless ?
Can I connect more than one computer to my High Speed Wireless Service?
Do I have to set this up myself, or does Frazier
Mountain Internet Service help me get it started?
Why is High Speed Wireless service not available in
Frazier Park and some other areas on the Hill?
Are there any limitations on High Speed Wireless
Service?
How much does High Speed Wireless cost?
What is High Speed
Wireless Service?
High Speed Wireless Service is a broadband connection to the Internet
that uses radio signals to connect your house or office to our service.
With High Speed Wireless, your computer is always connected to the Internet,
so you don't need to wait to dialup to the Internet when you want to do
web surfing, check e-mail, etc.
Can I talk on the phone
at the same time that I'm online?
Yes. High Speed Wireless service does not use any phone lines at
all. For this reason, many customers who subscribe to High Speed Wireless
service will decide that they don't need the second phone line that they
have been using for their computer to dial up to the Internet. This will
commonly result in savings of $15 to $20 per month for this second phone
line.
How fast is High Speed
Wireless ?
Our High Speed Wireless Service delivers up to 768 kilobits per
second download speed and up to 384k upload speed.
To give you an idea of how fast this is, most customers use 56k modems for their regular dialup service. "56k" modems typically connect at about 50k for downloading and at roughly 28k for uploading (Yes, 56k modems are actually "asymmetric" - they're not as fast uploading as downloading!). This means that our High Speed Wireless service is about 15 times faster than dialup service for downloading, and over 8 times as fast for uploading! You'll find that the performance difference between dialup and High Speed Wireless service is dramatic.
As with our dialup service, we ensure optimal performance for High Speed Wireless service using a variety of techniques. This includes a highly redundant network (multiple connections to the Internet, long term battery backup and generator backup, etc.), ample available bandwidth at all times, and other optimization methods.
Can I connect
more than one computer to my High Speed Wireless Service?
Yes. For our customers who want to connect more than one computer
in their house to their High Speed Wireless service, we can provide a router.
This allows additional computers to be connected via Ethernet cable or
Wireless adapters (such as the adapters commonly found in notebook computers).
We don't charge anything additional for the monthly service if you have
more than one computer connected to our High Speed Wireless service. We
do charge you a one-time installation fee for configuring routers and additional
computers to connect to your router.
Do I have to set this up
myself, or does Frazier Mountain Internet Service help me get it started?
We provide full onsite installation as part of our regular setup.
Why is High Speed Wireless
Service not available in Frazier Park and other areas on the Hill?
In order to provide High Speed Wireless service, we have installed
a number of "Access Points" throughout the Hill. These Access
Points are the radios that connect your location to our network. Each of
these Access Points has been located to cover a specific portion of the
Hill. In general, we have tried to ensure that all areas on the Hill are
covered via either our High Speed Wireless Service or DSL service. As such,
where we are already providing DSL service, we have not installed an overlapping
Wireless Access Point. Currently, we estimate that we can provide some
form of high speed service to more than 95% of the customers on the Hill.
In almost all areas on the Hill where we do not offer High Speed Wireless service, we offer our DSL Service. Our DSL Service is very comparable to High Speed Wireless service, except it uses your phone line to connect your house to us (instead of using a radio).
Are there any limitations
on High Speed Wireless service?
Our High Speed Wireless service is an "always on" connection,
so you are connected to the Internet at all times. We do not limit the
amount of time you can use the Internet. However, because the costs of
our connections to the internet are quite expensive, we do limit the amount
of data you can download and upload to 10 Gigabytes (GB) per calendar month.
We have found that vast majority of our customers typically use 1 or 2
GB per month. The kinds of activities that commonly cause customers to
exceed the monthly limit are viewing or downloading of any video (movies,
TV shows, YouTube, etc.) and using Peer to Peer file sharing programs (Limewire,
Kazaa, Bearshare, etc.) as these tend to utilize a great amount of bandwidth.
For the small percentage of customers that exceed our 10 GB per month
limit, we charge $10 for each GB over 10 GB. This is charged based upon
the total of how much data is downloaded plus uploaded, and we define a
Gigabyte to be 1 billion bytes.
How much does High Speed
Wireless Service cost?
If you pay us semi-annually, our High Speed Wireless Service is
$45 per month ($270 for 6 months). If you pay us semi-annually, our one-time
installation fee for High Speed Wireless service is $125. We provide all
equipment necessary to connect a single computer to our High Speed Wireless
Service. We do not charge anything for this equipment (outside radio, power
supply, junction box, etc.), but we do retain ownership of the equipment.
Note - pricing for Lockwood Valley customers is slightly higher - please
call us for current pricing for Lockwood Valley.
How do I subscribe
to High Speed Wireless Service?
Do you like what you see about High Speed Wireless service? Then
give us a call at (661)242-5500 x 64 or send an e-mail to wireless@frazmtn.com.